Our privacy pledge
Soft Quotes, along with independent service professionals to whom an inquiry may be referred, believe information personal to clients and prospects should be respected and protected. This Privacy Policy describes our information practices for people who inquire about or obtain referral services for personal, family, or household purposes.
Scope
This policy applies to information we collect directly from you, information we automatically collect, and information we receive from third parties. It is written to address obligations under the CCPA, CPRA, and similar U.S. state privacy laws.
Information we collect
We collect identifiers (name, postal address, email, phone, IP address), customer-records information, protected-classification characteristics where you provide them for an insurance inquiry (such as age and sex), commercial information about products considered, internet activity on this site, and geolocation at a coarse level from ZIP or IP.
How we use information
We use personal information to process inquiries, refer you to independent licensed providers, prevent fraud, meet legal obligations, and improve the website. We do not use this site to issue a policy.
Sharing
We may disclose personal information to independent insurance professionals, marketing partners listed on the Marketing Partners page, service providers who host or process data for us, and authorities when required by law.
Your rights
- Right to access your personal information
- Right to correct inaccurate information
- Right to deletion, subject to legal exceptions
- Right to opt out of sale or sharing
- Right to limit certain uses of sensitive personal information
- Right not to be discriminated against for exercising privacy rights
We endeavor to respond to a verified consumer request within 45 days. Email [email protected] or call +1 (888) 742-0184. Do not send a Social Security number by ordinary email.
Children
We do not knowingly collect information from children under 16. This service is for adults.
Retention
We retain personal information as reasonably necessary to fulfill the purposes in this policy, typically up to seven years after the end of an inquiry relationship unless a longer period is required by law.
Do not sell or share my personal information
California residents may direct us not to sell or share personal information. Use the form below or visit Do Not Sell.